How MCE Casino Keeps Your Data Secure
A quick overview of the key pillars of our privacy policy
1 Introduction & Commitment
Welcome to MCE Casino. We believe trust is the foundation of a great gaming experience — and nothing is more essential to earning that trust than keeping your personal information safe.
This Privacy Policy explains what information MCE Casino collects, how it is used, with whom it may be shared, and how securely it is stored. This policy applies to the MCE Casino website and all associated services.
By using MCE Casino's services, you consent to the collection and use of your information as described in this Privacy Policy. Please read it carefully.
2 What Information We Collect
MCE Casino only collects information that is necessary to provide its services. The types of data we collect are shown in the table below:
| Data type | Example | Purpose of Collection |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, mobile number | Account registration & communication |
| Financial information | Mobile banking number, transaction history | Payment processing |
| Technical information | IP address, device information, browser type | Security & Fraud Prevention |
| Gaming activity | Game history, betting records, wins & losses | Service Improvement & Responsible Gaming |
When you contact our support team, those conversations may also be recorded to help us improve our service quality.
3 How Your Information Is Used
MCE Casino uses your information for the following purposes:
- To create and manage your account
- To process payments and complete deposits/withdrawals
- For age and identity verification (KYC process)
- To provide customer support and resolve issues
- To send relevant bonuses & offers (with your consent)
- To detect fraud and ensure platform security
- To promote responsible gaming and identify signs of problematic behaviour
- To meet legal and regulatory obligations
- To improve our services and develop new features
MCE Casino never passes your information to third parties for marketing purposes. If you no longer wish to receive promotional emails or messages, you can unsubscribe at any time.
4 Data Sharing & Disclosure Policy
MCE Casino may share your personal information in the following limited circumstances:
- Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information strictly necessary to process your transaction
- Identity Verification Services: Information may be shared with licensed identity verification providers for KYC purposes
- Legal Authorities: We may be required to disclose data in response to a court order or a lawful request from a law enforcement agency
- Audit Bodies: With licensing authorities to ensure platform fairness and security
Outside of the cases listed above, MCE Casino does not share your information with any third party. All partners we work with are contractually bound to uphold the same standard of privacy protection.
5 Cookie Policy
The MCE Casino website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Essential for the website to function properly. Login sessions, security tokens, and similar elements fall under this category
- Functional cookies: To remember your preferences and settings, such as language selection
- Analytics Cookies: To understand how users interact with the site, helping us improve our services
You can block non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the website.
6 Technical Data Protection Measures
MCE Casino uses industry-leading technology to keep your data secure:
- 256-bit SSL/TLS encryption across all data transmissions
- Firewall & Intrusion Detection System
- Two-Factor Authentication (2FA) Option
- Regular security audits and penetration testing
- Staff data access control & monitoring
- Data backup and recovery systems
That said, no digital system is 100% risk-free. While MCE Casino maintains the highest security standards, in the event of a data breach we will promptly notify affected users and the relevant authorities.
7 Data Retention Period
MCE Casino retains your data only for as long as necessary. Retention periods vary by data type:
- Account information: For the duration of the account and a minimum of 5 years after closure (as required by law)
- Transaction records: Minimum 5 years (as required by financial regulatory guidelines)
- KYC documents: Up to 5 years after account closure
- Gaming logs: Retained for up to 3 years
- Support chat: Up to 2 years
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
8 Your Data Rights
As an MCE Casino user, you have the following rights regarding your personal data:
To exercise any of these rights, contact us by email. We will respond to your request within 30 business days.
9 Privacy of Minors
MCE Casino is an 18+ platform. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.
If you believe a minor — your child or someone you know — has created an account on MCE Casino, please contact our support team immediately.
10 Changes to the Privacy Policy
MCE Casino may update this Privacy Policy from time to time. Changes may be driven by legal requirements, technological developments, or improvements to our services.
We will post a notice on the website for any significant changes and, where possible, notify you by email. Continued use of the platform after such changes will be considered acceptance of the updated policy.
The "Last Updated" date at the top of this page always reflects the most recent change. We encourage you to check this page regularly.
11 Contact & Complaints
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact MCE Casino:
- Email: support@mcecasino.ws
- Live chat: Click the icon at the bottom right of the platform
- Help Center: Help Center Page Visit
We typically respond to all privacy-related requests within 48 hours. Complex matters may take up to 30 business days.
Enjoy the best gaming experience at MCE Casino — with your privacy fully protected
Create an account today under our privacy policy and enjoy 500+ games.